Frequently Asked Questions
Q. How far in advance should I book my party?
Friday, Saturday, and Sunday times fill up fast. To get the exact date and time
you want, we advise that you call us at least two (2) months in advance to
reserve your party. Please call us even if it is not 2 months in advance because
we might just have an opening for you.
Q. How many guests can I invite?
Your party package is up to Twenty-five (25) friends for our Weekend Party
Package and our Big Bouncin Party, or up to fifteen (15) friends for our Bounce
Party Package. There is an additional charge of $10.00 for each additional child
over that limit.
Q. Can I have two (2) guests of honor?
Yes. You can have two guests of honor with your party package for an additional
charge of $25.00. PLUS both guests of honor get their own special throne chair.
Q. Is there a deposit required to book a party?
Yes. We require a $100.00 deposit with cash or a valid credit card. If you are
ordering food we need to know at least the day before your party (remember if
your party is on a Friday we need to know on Wednesday since we are closed on
Thursday's). The final balance will be due the day of the party with cash or a
valid credit card.
Q. CANCELLATION OF PARTY OR NO SHOW
Your credit card will be charged the full amount due if you are a no show to your
birthday party OR you have not given a 24 to 48 hour notice.
Q. What if more kids come to the party?
There is a $10.00 per-child fee charged the day of the party (ages two through
18). If the total amount of children you reserved does not come, there are no
adjustments.
Q. Cancellation Policy?
A $100.00 deposit is required to reserve your party date. This deposit is non-
refundable. If you cancel 30 days PRIOR to your party date, you can reuse your
deposit for another date in the next 12 months. If cancelled less than 30 days
from your party date the deposit is non -refundable and can not be transferred.
If cancel 24 hours before you will be charged full amount.
Q. What should my guests bring to the party?
They should bring their signed waivers and a pair of socks.
Q. Does everyone have to sign a waiver?
Yes. However, there is no need to fill out separate waivers for each member of
your family. You can just put all their information on one waiver. We have extra
waivers at the facility if you need them.
Q. What should the children wear?
Socks are required! Comfortable, loose-fitting clothes are recommended (Nylon-
type pants are fast on the slides). Zippers, hooks, glasses, and jewelry are not
allowed as they may scratch the inflatables.
Q. What if someone forgets to bring socks?
Everyone must wear socks to play, but we sell them as well. Party parents are
encouraged to bring extra socks for their guests.
Q. What time should I arrive for the party?
Everyone, including the party family, should arrive 10 minutes before their
scheduled party. We will collect waivers and review our safety rules with everyone
before the party begins. Please do not arrive earlier than 10 minutes because
there might be another party in your party room and it will not be available.
Q. Is there an age limit?
We recommend ages 3 to 13.
Q. Not sure if forty-five (45) minutes is long enough in the party room,
may we have it longer?
We cannot offer longer party rooms due to our party scheduling.
Q. Can guests re-enter the play arena once done in the party room?
We start in the inflatable arena then we go to the party room. We start in the
inflatable arena because full stomachs and jumping might make someone sick.
We can't re-enter the inflatable arena after your party.
Q. Will there be a party host in our party room/party arena?
Yes. Our party hosts are here to service your needs. We will set-up and serve
all your cake/pizza/drinks as well as help the guest of honor open their presents.
Please remember to bring candles and lighters (no matches, please) with your
cake! We set-up and we clean up for the party. They will also help supervise
safe play of the kids in the play zone. Parents/Guardians must be present with
their party/children at all times.
Q. Can I give my party host a tip?
Tipping is greatly appreciated.
Q. Can I bring my own decorations, paper products?
We provide generic white paper products (plates, cups, napkins, utensils). If you
would like to bring your own paper products, feel free to do so. Just make sure
to let your party host know as soon as you get there so they can set yours up.
We ask that you only bring table decorations or balloons. You may also purchase
balloons from BOUNCIN CRAZE. Order must be placed at least one (1) day
before your scheduled party. We do permit wall decorations only if can be taped
to the wall, but no ceiling decorations, no confetti, no silly string, no streamers or
no piñatas.
Q. Can I bring my own food, drinks?
You can bring in your own birthday cake, cookies, cupcakes, vegetable trays, and
fruit trays for your birthday party. We DO NOT allow birthday cakes, cookies,
cupcakes during Open Play, Family unless you have scheduled a birthday party.
For your convenience we can supply you with pizza, hot dogs, and drinks for
your party. We understand some parties may require specific dietary alternatives
which we are willing to accommodate. Alcoholic beverages are not permitted.
You may place your food/drink order one (1) day in advance.
Q. What if I have a last minute change (food order, goody bag order,
etc)?
You must contact us ASAP and if we can't answer the phone please leave a message
for us.
Q. What else do I need to bring in besides my cake, cookies, cupcakes,
candles, lighter, and camera?
NOTHING!!! We provide the rest. Just show up and we’ll take care of everything.
Q. Can Parents play on the inflatables with their child?
We want parents to have a great time with their children, but we ask that parents
do not go on the inflatables unless you are assisting your child.
Q. Are outside food and drinks allowed during Private Parties, Open Play
We DO NOT allow outside food or liquids inside the facility unless preauthorize by
management. Anything liquid or food can damage the inflatables. If food or
drinks is caught in the play arena you will be asked to remove from play arena.
We want to promote a safe, clean environment for you and your children.
Q. What is the price to play at Bouncin Craze during Open Play?
$9.00 per child over 2 and $7.00 under 2.
Q. Are you required to have a party to play at Bouncin Craze?
Not at all. Read about our Open Bounce.
Q. Is there a time limit on admission at Bouncin Craze?
Stay as long as you like, but once you leave you must pay for re-entry.
Friday, Saturday, and Sunday times fill up fast. To get the exact date and time
you want, we advise that you call us at least two (2) months in advance to
reserve your party. Please call us even if it is not 2 months in advance because
we might just have an opening for you.
Q. How many guests can I invite?
Your party package is up to Twenty-five (25) friends for our Weekend Party
Package and our Big Bouncin Party, or up to fifteen (15) friends for our Bounce
Party Package. There is an additional charge of $10.00 for each additional child
over that limit.
Q. Can I have two (2) guests of honor?
Yes. You can have two guests of honor with your party package for an additional
charge of $25.00. PLUS both guests of honor get their own special throne chair.
Q. Is there a deposit required to book a party?
Yes. We require a $100.00 deposit with cash or a valid credit card. If you are
ordering food we need to know at least the day before your party (remember if
your party is on a Friday we need to know on Wednesday since we are closed on
Thursday's). The final balance will be due the day of the party with cash or a
valid credit card.
Q. CANCELLATION OF PARTY OR NO SHOW
Your credit card will be charged the full amount due if you are a no show to your
birthday party OR you have not given a 24 to 48 hour notice.
Q. What if more kids come to the party?
There is a $10.00 per-child fee charged the day of the party (ages two through
18). If the total amount of children you reserved does not come, there are no
adjustments.
Q. Cancellation Policy?
A $100.00 deposit is required to reserve your party date. This deposit is non-
refundable. If you cancel 30 days PRIOR to your party date, you can reuse your
deposit for another date in the next 12 months. If cancelled less than 30 days
from your party date the deposit is non -refundable and can not be transferred.
If cancel 24 hours before you will be charged full amount.
Q. What should my guests bring to the party?
They should bring their signed waivers and a pair of socks.
Q. Does everyone have to sign a waiver?
Yes. However, there is no need to fill out separate waivers for each member of
your family. You can just put all their information on one waiver. We have extra
waivers at the facility if you need them.
Q. What should the children wear?
Socks are required! Comfortable, loose-fitting clothes are recommended (Nylon-
type pants are fast on the slides). Zippers, hooks, glasses, and jewelry are not
allowed as they may scratch the inflatables.
Q. What if someone forgets to bring socks?
Everyone must wear socks to play, but we sell them as well. Party parents are
encouraged to bring extra socks for their guests.
Q. What time should I arrive for the party?
Everyone, including the party family, should arrive 10 minutes before their
scheduled party. We will collect waivers and review our safety rules with everyone
before the party begins. Please do not arrive earlier than 10 minutes because
there might be another party in your party room and it will not be available.
Q. Is there an age limit?
We recommend ages 3 to 13.
Q. Not sure if forty-five (45) minutes is long enough in the party room,
may we have it longer?
We cannot offer longer party rooms due to our party scheduling.
Q. Can guests re-enter the play arena once done in the party room?
We start in the inflatable arena then we go to the party room. We start in the
inflatable arena because full stomachs and jumping might make someone sick.
We can't re-enter the inflatable arena after your party.
Q. Will there be a party host in our party room/party arena?
Yes. Our party hosts are here to service your needs. We will set-up and serve
all your cake/pizza/drinks as well as help the guest of honor open their presents.
Please remember to bring candles and lighters (no matches, please) with your
cake! We set-up and we clean up for the party. They will also help supervise
safe play of the kids in the play zone. Parents/Guardians must be present with
their party/children at all times.
Q. Can I give my party host a tip?
Tipping is greatly appreciated.
Q. Can I bring my own decorations, paper products?
We provide generic white paper products (plates, cups, napkins, utensils). If you
would like to bring your own paper products, feel free to do so. Just make sure
to let your party host know as soon as you get there so they can set yours up.
We ask that you only bring table decorations or balloons. You may also purchase
balloons from BOUNCIN CRAZE. Order must be placed at least one (1) day
before your scheduled party. We do permit wall decorations only if can be taped
to the wall, but no ceiling decorations, no confetti, no silly string, no streamers or
no piñatas.
Q. Can I bring my own food, drinks?
You can bring in your own birthday cake, cookies, cupcakes, vegetable trays, and
fruit trays for your birthday party. We DO NOT allow birthday cakes, cookies,
cupcakes during Open Play, Family unless you have scheduled a birthday party.
For your convenience we can supply you with pizza, hot dogs, and drinks for
your party. We understand some parties may require specific dietary alternatives
which we are willing to accommodate. Alcoholic beverages are not permitted.
You may place your food/drink order one (1) day in advance.
Q. What if I have a last minute change (food order, goody bag order,
etc)?
You must contact us ASAP and if we can't answer the phone please leave a message
for us.
Q. What else do I need to bring in besides my cake, cookies, cupcakes,
candles, lighter, and camera?
NOTHING!!! We provide the rest. Just show up and we’ll take care of everything.
Q. Can Parents play on the inflatables with their child?
We want parents to have a great time with their children, but we ask that parents
do not go on the inflatables unless you are assisting your child.
Q. Are outside food and drinks allowed during Private Parties, Open Play
We DO NOT allow outside food or liquids inside the facility unless preauthorize by
management. Anything liquid or food can damage the inflatables. If food or
drinks is caught in the play arena you will be asked to remove from play arena.
We want to promote a safe, clean environment for you and your children.
Q. What is the price to play at Bouncin Craze during Open Play?
$9.00 per child over 2 and $7.00 under 2.
Q. Are you required to have a party to play at Bouncin Craze?
Not at all. Read about our Open Bounce.
Q. Is there a time limit on admission at Bouncin Craze?
Stay as long as you like, but once you leave you must pay for re-entry.
Bouncin Craze, 405-607-2020 14901 N Lincoln Blvd, Edmond, OK Email Us |
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