Frequently Asked Questions
BOUNCIN CRAZE
Your bouncin indoor play center
Q. How far in advance should I book my party?
Friday, Saturday, and Sunday times fill up fast. To get the exact date and time you
want, we advise that you please call us at least two (2) months in advance to
reserve your party. Please call us even if it is not 2 months in advance because we
might just have an opening for you.
Q. How many guests can I invite?
Twenty-five (25) friends for our Big Bouncin Party, or fifteen (15) friends for our
Bounce Party. We also have seating for parents. There is an additional charge of
$10.00 for each additional child over that limit. Birthday child and all adults (18 and
over) jump for free.
Q. Can I have two (2) guests of honor?
Yes. You can have two guests of honor with your party package for no additional
charge. PLUS both guests of honor get their own special throne chair.
Q. Is there a deposit require to book a party?
Yes. We require a $50.00 deposit with cash, check, or a valid credit card. A final
head count is required three (3) days prior to the party. The final balance will be
due the day of the party with cash,check, or a valid credit card.
Q. What if more kids come to the party?
There is a $10.00 per-child fee charged the day of the party (ages two through
18). If the total amount of children you reserved does not come, there are no
adjustments.
Q. Cancellation Policy?
A $50.00 deposit is required to reserve your party. This deposit is refundable up
to thirty (30) days prior to your party date. If cancelled within thirty (30) days of
your party date – the deposit is non-refundable, but transferable.
Q. What should my guests bring to the party?
They should bring their signed waivers and a pair of socks.
Q. Does everyone have to sign a waiver?
Yes. However, there is no need to fill out separate waivers for each member of
your family. You can just put all their information on one waiver. We have extra
waivers at the facility if you need them.
Q. Can I download the waiver from your website?
Yes. You can download it from right here. Waiver Download
Q. What should the children wear?
Socks are required! Comfortable, loose-fitting clothes are recommended (Nylon-
type pants are fast on the slides). Zippers, hooks, glasses, and jewelry are not
allowed as they may scratch the inflatables.
Q. What if someone forgets to bring socks?
Everyone must wear socks to play, but we sell them as well.
Q. What time should I arrive for the party?
Everyone, including the party family, should arrive 10-15 minutes before their
scheduled party. We will collect waivers and review our safety rules with everyone
before the party begins. Please do not arrive earlier than 15 minutes because there
might be another party in the lobby.
Q. Is there an age limit?
We recommend ages 2 to 13. If your child is under 2 we advise the parent to
accompanying them since the equipment is big. We love to see parents having fun
with their children. So anyone can bounce. We just ask that parents (adults) are
very careful while their are children on the units. Older kids and parents are asked
not to be on the same inflatables as the little children.
Q. Not sure if forty-five (45) minutes is long enough in the party room, may we
have it longer?
We cannot offer longer party rooms due to our party scheduling.
Q. Can guests re-enter the play arena once done in the party room?
We start in the inflatable arena then we go to the party room. We start in the
inflatable arena because full stomachs and jumping might make someone sick. We
can't re-enter the inflatable arena after our party.
Q. Will there be a party host in our party room/party arena?
Yes. Our party hosts are here to service your needs. We will set-up and serve all
your cake/pizza/drinks as well as help the guest of honor open their presents.
Please remember to bring candles and lighters (no matches, please) with your
cake! We set-up and we clean up for the party. They will also help supervise safe
play of the kids in the play zone. Parents/Guardians must be present with their
party/children at all times.
Q. Can I give my party host a tip?
Tipping is greatly appreciated.
Q. Can I bring my own decorations, paper products?
We provide generic paper products (plates, cups, napkins, utensils). If you would
like to bring your own paper products, feel free to do so. Just make sure to let
your party host know as soon as you get there so they can set yours up. We ask
that you only bring table decorations or balloons. You may also purchase balloons
from BOUNCIN CRAZE or bring your own. Order must be placed at least one (1)
day before your scheduled party. We do not permit wall decorations, ceiling
decorations, confetti, silly string, streamers or piñatas.
Q. Can I bring my own food, drinks?
You can bring in your own birthday cake, cookies, cupcakes, vegetable trays, and
fruit trays. If you are not purchasing our pizza or hot dog meals, you're welcome
to provide juice boxes for your guests. For your convenience we can supply you
with pizza, hot dogs, drinks, etc. for your party. We understand some parties may
require specific dietary alternatives which we are willing to accommodate. Alcoholic
beverages are not permitted. You may place your food order three (3) days in
advance. Concessions are also available for purchase.
Q. What if I have a last minute change (food order, goody bag order, etc)?
You must contact a party host directly (do not leave a message as we might not
check it in time.) For goodie bags you will only be charged for what you use at the
end of your party. You may bring your own goodie bags.
Q. What else do I need to bring in besides my cake, cookies, cupcakes, candles,
lighter, and camera?
NOTHING!!! We provide the rest. Just show up and we’ll take care of everything.
Q. Can Parents play on the inflatables with their child?
We want parents to have a great time with their children, but we ask that parents
do not go down the slide with children in their lap and watch out for other children
while bouncing, sliding, jumping.
Q. Are outside food and drinks allowed during Private Parties, Open Play or Family
Night?
We do not allow outside food or liquids inside the facility unless preauthorized by
management. Anything liquid or food can damage the inflatables.
Your bouncin indoor play center
Q. How far in advance should I book my party?
Friday, Saturday, and Sunday times fill up fast. To get the exact date and time you
want, we advise that you please call us at least two (2) months in advance to
reserve your party. Please call us even if it is not 2 months in advance because we
might just have an opening for you.
Q. How many guests can I invite?
Twenty-five (25) friends for our Big Bouncin Party, or fifteen (15) friends for our
Bounce Party. We also have seating for parents. There is an additional charge of
$10.00 for each additional child over that limit. Birthday child and all adults (18 and
over) jump for free.
Q. Can I have two (2) guests of honor?
Yes. You can have two guests of honor with your party package for no additional
charge. PLUS both guests of honor get their own special throne chair.
Q. Is there a deposit require to book a party?
Yes. We require a $50.00 deposit with cash, check, or a valid credit card. A final
head count is required three (3) days prior to the party. The final balance will be
due the day of the party with cash,check, or a valid credit card.
Q. What if more kids come to the party?
There is a $10.00 per-child fee charged the day of the party (ages two through
18). If the total amount of children you reserved does not come, there are no
adjustments.
Q. Cancellation Policy?
A $50.00 deposit is required to reserve your party. This deposit is refundable up
to thirty (30) days prior to your party date. If cancelled within thirty (30) days of
your party date – the deposit is non-refundable, but transferable.
Q. What should my guests bring to the party?
They should bring their signed waivers and a pair of socks.
Q. Does everyone have to sign a waiver?
Yes. However, there is no need to fill out separate waivers for each member of
your family. You can just put all their information on one waiver. We have extra
waivers at the facility if you need them.
Q. Can I download the waiver from your website?
Yes. You can download it from right here. Waiver Download
Q. What should the children wear?
Socks are required! Comfortable, loose-fitting clothes are recommended (Nylon-
type pants are fast on the slides). Zippers, hooks, glasses, and jewelry are not
allowed as they may scratch the inflatables.
Q. What if someone forgets to bring socks?
Everyone must wear socks to play, but we sell them as well.
Q. What time should I arrive for the party?
Everyone, including the party family, should arrive 10-15 minutes before their
scheduled party. We will collect waivers and review our safety rules with everyone
before the party begins. Please do not arrive earlier than 15 minutes because there
might be another party in the lobby.
Q. Is there an age limit?
We recommend ages 2 to 13. If your child is under 2 we advise the parent to
accompanying them since the equipment is big. We love to see parents having fun
with their children. So anyone can bounce. We just ask that parents (adults) are
very careful while their are children on the units. Older kids and parents are asked
not to be on the same inflatables as the little children.
Q. Not sure if forty-five (45) minutes is long enough in the party room, may we
have it longer?
We cannot offer longer party rooms due to our party scheduling.
Q. Can guests re-enter the play arena once done in the party room?
We start in the inflatable arena then we go to the party room. We start in the
inflatable arena because full stomachs and jumping might make someone sick. We
can't re-enter the inflatable arena after our party.
Q. Will there be a party host in our party room/party arena?
Yes. Our party hosts are here to service your needs. We will set-up and serve all
your cake/pizza/drinks as well as help the guest of honor open their presents.
Please remember to bring candles and lighters (no matches, please) with your
cake! We set-up and we clean up for the party. They will also help supervise safe
play of the kids in the play zone. Parents/Guardians must be present with their
party/children at all times.
Q. Can I give my party host a tip?
Tipping is greatly appreciated.
Q. Can I bring my own decorations, paper products?
We provide generic paper products (plates, cups, napkins, utensils). If you would
like to bring your own paper products, feel free to do so. Just make sure to let
your party host know as soon as you get there so they can set yours up. We ask
that you only bring table decorations or balloons. You may also purchase balloons
from BOUNCIN CRAZE or bring your own. Order must be placed at least one (1)
day before your scheduled party. We do not permit wall decorations, ceiling
decorations, confetti, silly string, streamers or piñatas.
Q. Can I bring my own food, drinks?
You can bring in your own birthday cake, cookies, cupcakes, vegetable trays, and
fruit trays. If you are not purchasing our pizza or hot dog meals, you're welcome
to provide juice boxes for your guests. For your convenience we can supply you
with pizza, hot dogs, drinks, etc. for your party. We understand some parties may
require specific dietary alternatives which we are willing to accommodate. Alcoholic
beverages are not permitted. You may place your food order three (3) days in
advance. Concessions are also available for purchase.
Q. What if I have a last minute change (food order, goody bag order, etc)?
You must contact a party host directly (do not leave a message as we might not
check it in time.) For goodie bags you will only be charged for what you use at the
end of your party. You may bring your own goodie bags.
Q. What else do I need to bring in besides my cake, cookies, cupcakes, candles,
lighter, and camera?
NOTHING!!! We provide the rest. Just show up and we’ll take care of everything.
Q. Can Parents play on the inflatables with their child?
We want parents to have a great time with their children, but we ask that parents
do not go down the slide with children in their lap and watch out for other children
while bouncing, sliding, jumping.
Q. Are outside food and drinks allowed during Private Parties, Open Play or Family
Night?
We do not allow outside food or liquids inside the facility unless preauthorized by
management. Anything liquid or food can damage the inflatables.
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
405-607-2020 Email Us |
© Copyright 2007 Bouncin Craze, LLC, All Rights Reserved.